Follow these guidelines :

When scanning or taking a photo of your receipt, please make sure that the purchase date, store name and transaction amount are visible.

Photography tips:


The receipt is in good condition, well lit on a plain background and squarely orientated.

If your receipt is very long, please ONLY include relevant information so that the text is still visible.

Badly Lit

Make sure the receipt is:

  • Photographed against a plain background or filling the frame
  • a scan or photo with a maximum file size of 6MB in jpg or jpeg format

Make sure your receipt is:

  • in focus (not fuzzy or pixelated)
  • not obscured by shadows or objects
  • not damaged or crumpled

Ensure your receipt is on a flat plane (i.e. not tilted towards or away from the camera).